Building a Scalable CRM SaaS Platform for Sales Teams
Herausforderung: A sales consultant in Mohali had identified a gap in the market — existing CRM tools were either too expensive for small Punjab businesses or too complex for sales teams without technical training. He needed a technical partner to build a clean, affordable, multi-tenant CRM that small sales teams could adopt without training.
Lösung: We designed and built a multi-tenant CRM SaaS platform from scratch with lead management, follow-up reminders, pipeline tracking, call logging, and automated reporting. The platform launched with a freemium model and paid tiers, with Razorpay subscription billing integrated from day one.
Ergebnis: Platform launched on schedule. 120 businesses signed up within the first 60 days. Achieved break-even on development cost within 8 months of launch through subscription revenue.
Kennzahlen: 65% increase in sales productivity 70% automation of workflows 2x lead conversion rate Scalable SaaS architecture
Fallstudie ansehen